![]() Selling to Georgia Power as a Qualifying Facility.Electric Transportation Business Programs.Manage your commercial account, access billing and payments, find commercial rebates and savings specific to your industry. Georgia Power helps businesses make smart investments in energy efficiency. Reduce energy costs as your business grows. Helping Georgians manage energy better.Įnergy-saving tips, tools, and resources to help you manage your energy.Shop LEDs, Smart Thermostats, Advanced Power Strips and More. Access your secure online account 24/7, explore money-saving products, compare rate plans and find rebates and incentives. Other names may be trademarks of their respective owners.Georgia Power helps you save money and use energy wisely at home. Oracle and Java are registered trademarks of Oracle and/or its affiliates. For more information about Oracle (NYSE: ORCL), please visit us at Trademarks The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information please visit our website, follow us on Twitter, watch us on YouTube, friend us on Facebook, and find our photos on Instagram. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions. Learn more about the redesigned reports and how they will power the next era in behavioral engagement here.Ībout National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid will also be an early adopter of Opower’s bold new print and digital Home Energy Reports this spring. We’re excited about what’s possible with video, and it’s just one example of how we are changing everything about the Opower Home Energy Report experience.” “With the popularity of video today, especially in apps like Instagram Stories and TikTok, video energy reports just make sense. In so many cases, they have been the first to initiate, innovate and improve how they serve customers and the planet,” said Paul McDonald, senior director of industry strategy at Oracle Utilities. “National Grid continues to push the envelope on customer engagement. With the success of National Grid’s pilot, the Opower X team plans to test the limits of what is possible with personalized videos: driving adoption of deep energy efficiency measures like heat pumps, educating customers about pricing plans and utility bills, and helping customers find and use all their utilities’ tools for digital self-service. And recently, National Grid and Opower are running a unique behavioral demand response program in Clifton Park, NY, where customers receive points and rewards in exchange for reducing energy use on critical peak days. They proved how non-AMI high bill alerts deliver net new behavioral energy savings in Rhode Island. Together, the companies have evolved the use of behavioral techniques for influencing digital engagement and scaling adoption of utility programs in New York and Massachusetts. Years ago, that meant testing mailed door hangers and phone calls as behavioral nudges for customers to choose efficient heating and cooling setpoints. From door hangers to digital engagementįor more than 10 years, National Grid and Opower have experimented with new ways of engaging utility customers. In the case of the National Grid videos, two-thirds of viewers watched all personalized content, and 14 percent of them clicked through to National Grid’s Energy Savings Programs page for more opportunities and information. Opower X projects are all designed to deliver new, measurable customer engagement value to utilities. ![]() The National Grid videos were created by the new Opower X professional services team. Personalized videos make it fun and easy for customers to make smart energy choices.” “Together with Opower, we have continued to innovate and refine how we engage our customers and bring them along this critical journey. “National Grid’s mission is to provide clean energy to support our world long into the future,” said Thomas Baron, senior program manager at National Grid. ![]() Sent to 33,000 customers in Upstate New York via email in February, the videos netted 12X the average click-through rate of Opower’s standard digital energy reports. In an animated story, customers received personalized insights on their natural gas usage last winter and advice on how to save energy and cut costs. In partnership with Oracle Utilities Opower, National Grid launched a pilot of their first-ever video energy reports. National Grid is helping its customers better understand their energy journey, 90-seconds at a time.
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